Privacy and data protection policy

This website and the services/products promoted on it are owned and managed by:

Vale Paraíso NaturPark:
Vale Paraíso S.A.
Tax number 500996091 IRCT: 26354

We respect the individual privacy of those who visit our website and become our customers. The present document clarifies the information requested and the purposes for which it is used. It also establishes how the user can review and update the information disclosed and how you can contact us, in order to eliminate it.

1. Information about the user

During the relationship between the site and the user, it will be necessary for the latter to provide personal and financial information, as well as specific information necessary to provide the service. We will not collect user information without your consent.
The extent and type of information we receive from you on our external websites depend on the information you provide us through our electronic mail contacts and/or through some process of registration on our sites.

2. Information usage

Information is collected in order to process and manage booking requests and provide customer with a quality experience. Contact information may also be requested so that Vale Paraíso S.A can send you information about its services and promotions. Nevertheless, the user reserves the right to refuse its usage for releasing business information or for other marketing purposes.

We only use your personally identifiable information to respond to your requests and to provide you with information about the services.

Vale Paraíso S.A. uses third party contractors that collaborate with us in the processing of data within limits strictly related to the management of bookings and concerning invoicing, as well as digital platforms management.

In cases where transmission to third party contractors takes place, the obligations of the applicable legislation will be rigorously complied with and the necessary efforts will be made to ensure that the use of the personal data is accomplished in the appropriate way.

The transmission of information occurs only for the purposes above justified or by legal requirement. It can not be performed in any other way outside the context for the benefit of third parties.

3. Protection of personal data

In order to guarantee the security of user’s information, Vale Paraíso S.A. treats it with confidentiality, in accordance with the internal policies and procedures for the protection of personal data, which are updated periodically according to the needs. We have adopted practices necessary to the compliance with the General Data Protection Regulation ‐ Regulation No. 2016/679, ensuring that the processing of personal information is carried out in a licit, transparent and limited way to the purposes authorized by the user.

The customer has the right to request access to his personal data and to correct, change or delete this data. For this purpose and for any additional questions regarding data protection, please contact us by, or to the address: Estrada Nacional 242, km 31,5, 2450‐138 Nazaré.

4. Cookies
Our website may invite you to contact us and provide us with information about you. We use the information you provide to customize your online experience and present the content that best suits your needs.

In addition, “cookies” (i.e. small text files placed on your computer when you enter the site) are used on some of our websites. Currently, most browsers recognize when a cookie is displayed and allows you to decline or accept it. If you are not sure whether your browser includes this possibility, please check with the software manufacturer, your company’s technology support services, or your Internet service provider.

Cookies are mainly used to enhance your online experience and are not used to track browsing habits of identified visitors unless we obtain your permission to do so. If you visit our sites to read or download information such as news or articles, much of the information we collect is purely statistical (e.g., the domain from which you access the Internet, the date and time of access to the site, and the e‐mail address of the site from which you were redirected to our site) and not personally identifiable. We use this information about the number of visitors and their use of the sites in a combined way to make our sites more useful and attractive to you.

The types of cookies we use are:

• Session cookies: these a temporary cookies that stay in the browser’s cookies file until it leaves the Webpage where it currently is, which means that there will not be any record of the session on your hard disk. The information gathered by these cookies is used to analyze the portal’s traffic patterns. In conclusion, it allows us to improve the content and functionality of the portal.

• Analysis cookies: are those that, when correctly processed by us or third parties, allow us to quantify the number of users, and carry out statistical measurement and analysis of how users use the service provided. We examine your navigation on our portals for the purpose of improving the products and services we offer and make available to you.

• Advertising cookies: are those that, when correctly processed by us or third parties, allow us to more effectively manage the offer of advertising space that may exist on the portal, being able to analyze your browsing habits and show you advertising related to your browsing profile.

• Google Analytics cookies: are those that, when correctly processed by us or third parties, allow us to anonymously gather information about the usage of the Website. They also allow allow the creation of visits reports to the website in order to improve features.

5. Information sharing
The personal information you provide us will be held only for the period necessary to fulfill the purpose for which it was collected or for the period required by law. We do not share any personal information with third parties except as necessary to carry out our activity or by your request or to comply with legal requirements or other legal procedures, and we never sell your personal information.

6. Information protection

In addition, we have operational and technological security policies and procedures in place to protect your personally identifiable information from loss, misuse, alteration or accidental destruction. Our staff with access to data has been trained to maintain the confidentiality of this information.

Our company acknowledges its responsibility for protecting the online privacy of your personal information. If you have any questions or comments about the way we manage your personal information, or if you would like to opt out from receiving any of our marketing materials, please contact us by the following email:
You may also use this address to communicate any concerns you have about complying with this Privacy Policy.

7. Contents provided by third parties
In the site you will find links to other site through advertisers or business partners. Please bear in mind that Vale Paraíso S.A. has no influence or responsibility on their concerning contents and design. Thus, Vale Paraíso S.A. is not responsible for the accuracy, quality, safety, legality or lawfulness, including compliance with the rules regarding copyright and related rights, with respect to the content, products or services contained in this site that have been provided by advertisers or business partners.

8. Consent
The use of this website and services it promotes, implies the acceptance of the privacy policy herein.

9. Governing law and jurisdiction
The site was designed and operates according to the legislation in force. For the resolution of any disputes arising from this site, the laws of Portugal shall apply and Portuguese courts shall have exclusive jurisdiction.

In case of dispute, the consumer may appeal to the following alternative consumer dispute resolution entity:

Name: CINAAC ‐ Centro Nacional de Informação e Arbitragem de Conflitos de Consumo Address: Rua D. Afonso Henriques, no1 4700‐030 Braga

Website: Law No.144/2015, September 8th